TFL Awards entry

2022 TMS Awards Winner, TFL

How TfL went from the poster child of COVID spreading to the heart of London’s recovery

As the first lockdown kicked in, the prospect for TfL was, frankly, bleak.

Not only was our revenue hit with unprecedented severity, but our services became the poster child for COVID spreading: it sometimes felt you couldn’t find an article about the pandemic that didn’t feature the obligatory shot of commuters in a Tube carriage.

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