Content Library

Standard Chartered Bank: bank from home and digital-first

What is the specific digital case study that you would like to showcase to the world? ‘Invest from Home’. Standard Chartered Bank’s, Bank from Home...
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The insidious spectre of micro-depression in second lockdown

Back in April, just after the first lockdown had been imposed, Harvard Business Review conducted a survey that showed 42% of people reporting a decline in mental health.
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A Covid U-Turn

When London Sock Co, the stylish sock label, had their latest campaign plans scuppered by the second wave, they had some big and difficult decisions to make.
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An Interview with Matthias Schranner

Negotiation expert Matthias Schranner was originally trained by the police and the FBI as a lead negotiator for high-stakes situations.
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Simplifying the newly complex

Customer experience has been high on the agenda for some time. Businesses have scrambled to introduce a new piece of tech or demonstrate their transformation programme to tackle today’s complexity.
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I never thought it would come to this

Commuting from Gloucestershire to Paddington in a mask, having parked in an empty station car park…
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