The Community Platform Open House Two | Virtual
International
9:30am to 10:30am // 17 September 2026
Register now
The Community Platform Open House is a relaxed, practical drop-in session where we take you through our new community platform together, show you how it works, and get you using it there and then. It's designed to bring you along with us rather than leave you to work it out alone, so you arrive curious and leave knowing your way around, with a clearer sense of how the platform fits into your membership.
What it's about
Since launch, a lot of you have told us you're keen to explore the platform but not quite sure where to begin, so we've created a regular space to walk you through it in real time. We'll start by setting out why we have the platform and what it's for, so the purpose is clear, then we'll give you a proper walk-through of how it works. From there it gets hands-on: you'll do something live during the session, so you leave having actually used the platform rather than just watched a demo.
We'll be on hand throughout to help with anything that's tripping you up, whether that's setting up your profile, finding the groups that matter to you, or connecting with fellow Members around the world.
Venue
Online via ZoomDate
17 September 2026Time
9:30am–10:30am BST | 4:30pm–5:30pm HKT | 12:30pm–1:30pm GSTDress Code
Smart CasualTHE FAQs
Do I need to have the community platform before I join?
It's better to have the community platform ready on your phone so we can understand if you have any issues logging in or getting started
You can join via the Apple Store or Google Play store here.
Will this session be recorded?
If you can't join live this session will be recorded, we also have two other dates available for you to be able to join in person
Do I need to be a Member to access the community platform?
Yes this is a Member-only global community platform
Why should I book on?
The platform is the only place to connect with fellow Members globally, and a guided session is the quickest way to feel at home there. You'll get your questions answered live, discover features you might otherwise have missed, and leave knowing exactly what to do next, so the platform becomes somewhere you genuinely use rather than somewhere you simply signed up to.