If 2020 has taught us anything, it’s that in order for brands to thrive they need to know their customers, treat them as individuals, anticipate their needs, even before they know them, themselves.
That’s why we are so pleased that Becky Skiles, Deloitte Digital Partner, Customer Strategy will be joining us to discuss important insights from Deloitte’s in-depth research on hyper personalisation (HP) as well as offering us a sneak peek at what we all need to be doing this year.
Becky will discuss:
Top global marketing trends of 2021, the crucial role of HP and CX, the typical challenges businesses face and how to overcome them, as well as the key elements to focus on to deliver HP effectively.
Everything you need to know about HP and the customer experience within the finance industry will be revealed. You'll come away with the advantages and value that HP brings and an understanding of how you can make it a success in your organisation.
As well as how HP differentiates your brand, boosts revenues, improves financial inclusion, and leads to all-important, growth.
This is an invite-only event. To register your interest in attending please use the button below to email us.