Natalie Thomas

Marketing and Digital Director, Royal Mail

Natalie Thomas is Marketing and Digital Director at Royal Mail, where she has spent over 10 years driving engagement and growth via digital channels and marketing. Previous roles at Royal Mail include Innovation and Marketing Director, Head of Digital Innovation and Head of Customer Experience.

As an expert in delivering world class digital customer experiences and developing customer led propositions, Natalie is an experienced leader of transformational change, particularly in FTSE 100 organisations.

Digital transformation marks a radical rethinking of how an organisation uses technology, people and processes to fundamentally change business performance

Ahead of her appearance at Inspiring Minds on June 22, we caught up with Natalie to find out more about
Join us on 22 June for Inspiring Minds: Digital Transformation