Hosted by Darren Chuckry, Chair of The Marketing Society Hong Kong, we explored the experiences, challenges and changes in the customer journey post COVID-19. Darren was joined by an expert panel from Hong Kong and London.
We heard from: Steve Mattey, Director of Planning and Analysis, HH Global/Blueberry Wave; Mark Phillips, Global Data Strategy Consultant, HH Global/Blueberry Wave; Ed Bell, GM Brand, Insight and Marketing Communications, Cathay Pacific; Lui Tong, Director, Direct to Consumer, Swire Coca-Cola HK; Brad Lin, Director Data & Privacy, Deloitte; and Tiffany Lam, Director of Marketing and Customer Experience, Hysan Development Co.Ltd.
https://podcasts.marketingsociety.com/episode/customer-journey-post-covid-with-cathay-pacific-coca-cola-hong-kong-hh-global-and-deloitte
Mon, 20 Jul 2020 16:32:02 +0000
01:29:33
