The best advice i ever got … Business is about relationships. the worst advice i got … I was once told that great creative ideas emerge from conflict. Don’t underestimate … The importance of being obsessive about customer
Don’t overestimate … Setbacks. There will always be the opportunity to find education in adversity.
The experience that taught me most … Being the agency new business director, where I learned all the above.
The most fun i had … Was winning the Sainsbury’s repitch in 2005. The worst moment … Was actually doing it.
My peak career experience … Right now, being in the best agency group in town.
Cilla Snowball CBE is group chairman and group CEO, AMV.BBDO [email protected]