We want what we want now. And we're used to getting it.

I suspect a few of us arrived home a little later than expected from the Tomorrow’s Customer Retail Dinner,

Giles Lury talks us through what inspired him in August, from the British Biscuit to moral dilemmas. 

Ruth caught my attention during the Ones To Watch workshops as she was one of the most inspirational speakers.

From campaigns and strategies to evidence and demographics.

1. Emailing is still the most common internet activity in Britain. 2. In the 1990s all teachers in North Korea were required to play the accordion.