Empower

The Long Tail – How endless choice is creating unlimited demand

choice

This book began with a quiz I got wrong. Robbie Vann-Adibé, the CEO of Ecast, a 'digital jukebox' company, asked

Does empirical science have a place in marketing?

science

The Ehrenberg-Bass Institute was inaugurated last March in the University of South Australia. For those whom this piece of news

New research to quantify the linkage that really matters

research

It's different at the top. While your subordinates are in the product or service markets and measure success in sales

How to win friends and influence people

win

'Social Networks' are not a new phenomenon. The term was first used in the 1950s by a man called J.A

How to improve your new product success rate

improvement

It's a familiar story of too many cooks ... In 2000, European mobile phone companies bid for the then next-generation

Beyond brand management

boat

In the 1920s, the Radio Corporation of America invented the broadcast network, a mass communications medium as broad in scope

Marketing without waste: how to stop spamming people

waste

Marie arrives home from work. She checks her email on her laptop. She has 12 offers for sexual potency pills

How to be a customer champion: turning insight into action

champ

When I started my career in marketing with Ogilvy & Mather in the early 1980s, life was slower. Email hadn't

Managing brands in the oil industry: the case for demerger

oil

Experienced marketers know that there are often tensions in companies between those in the factories who produce, and those in

China's big problem: growing old before growing rich

china

In November 2005, Jerry Chen bought a minivan. By doing so, he joined thousands of other Chinese people who did

Don't shoot the advertising

ads

The Advertising Association recently held an excellent debate at the House of Commons where it offered, somewhat ironically, the motion

Is Mr C really Mr K or only Sunny D? Should we blame marketing for political spin?

marketing

For quite a long time, 15 years or so, I've had a nagging, amorphous suspicion at the back of my

Bertrand Russell May Not have Invented the Internet, but He Certainly Wrote the Brief For It

wifi

'There are two ways of writing about the future,' wrote Bertrand Russell in the 1920s,1 'the scientific and the Utopian

'Treating Customers Fairly': Another Catch-22 Idea from the Regulators

bulb

Heaven knows the world of advertising and marketing has become increasingly heavily regulated in recent years, but no other sector

Is Sustainable Marketing the Route to the Boardroom?

boardroom

The current economic model is unsustainable in the long term.

This is because it is predicated on maximising shareholder value

Professional Services Marketing: An Oxymoron and an Irony

service

The professional services industry is vast and varied. One estimate puts its revenues at $700 billion worldwide and another suggests

How Dove Changed the Rules of the Beauty Game

dove

Whenever we explained Dove's new brand positioning to anyone, they always said, 'Oh what a great idea.'

Unilever Champions the Power of Big Brand Ideas

champion

JUDIE LANNON: From your standpoint as head of Unilever's hugely important home and personal care brands, how would you

Breakthrough Creativity: A Blend of Art and Science

paint

All diageo's marketers are put through the Diageo Way of Building Brands (DWBB). This training has become pivotal to the

A True Story: The Birth of a Great Campaign

story

Some 14 years ago, the agency I worked at – it laboured then under the unwieldy name of BMP DDB

Technology Services Marketing Gets Its Act Together

technology

If you are the kind of marketer who leads your business in its strategic thinking, owns the relationship with the