Empower

Beware the siren voices of innovation

siren

It is a funny thing that people who write and think about strategy and about marketing almost never seem to

Can segmentation ever deliver the goods?

Fedex

According to a 2004 Economist Intelligence Unit survey, 59% of senior executives in large companies said they had conducted a

Survival of the fittest

survive

The jungle that is UK retail is getting tougher. Consumer debt, stealth taxes and new necessities, such as mobiles, Sky

Vodafone: adopting a system for managing new ideas

vodaphone

The Vodafone Group provides a full range of mobile telecommunications services, including voice and data communications. Vodafone has equity interests

In praise of interior decorators (or at least some of them)

decor

I don't know much about interior decorators and have never directly employed one. But it seems to me, at least

'All great truths begin as blasphemies'

truth

Thank you for the opportunity to meet and talk with you. Especially since I'm in the wrong business and you're

A manifesto for mavericks

mav

American business needs a breath of fresh air. We are, at last, coming out of a dark and trying period

Are you a diagonal thinker?

thought

What do many of the most successful people in Adland have in common?

The IPA, working with John Gage and

Substance sells: accountability and sustainability

sell

From human rights and labour practices to the environment and sustainable development, corporate policy and conduct is on the public

Every little helps: fresh&easy brings 21st century retailing to the US

21

JUDIE LANNON:

I understand you and your team have studied American shopping patterns very extensively. When you first saw the

Royal Mail sees a bright future for direct marketing

Royal Mail

JUDIE LANNON: Let's start by talking about direct mail generally. How do you feel it is faring compared to other

Corporate social responsibility – who needs it?

responsible

"The analytical fog surrounding CSR provides a smokescreen for companies that proclaim their adherence to it while failing to adopt

Five myths about television advertising

tv

In the process of examining all of the research available, we have been able to demonstrate that many of the

True crime, toolkits and the Big Ideal

crime

What do a homicide investigation and an ad campaign have in common? Rory Sutherland explains

Buried almost unnoticed in the

BT: doing well by doing good

good

An important element of this case study is how involved the employees became. Doing the right thing can have an

The smell of burning pants

fire

The other week my bank wrote me a letter. I've been a customer of this bank for nearly forty years

Creative businesses: managed for efficiency or managed for ideas?

ideas

By demonstrating how perilously close we've come to the complete commoditisation of creativity in the marketing and communications industries, the

Putting your marketing where your values are

marketing

Research shows that in the UK 67% of the general public and 42% of business journalists agree that industry and

Future sense: defining brands through scent

scent

We all know that the future of brand communications is going to be multidimensional. The catchphrase 'sensory branding' is coined

The end of 'think global, act local': big ideas are global

map

As the world gets smaller, agencies get bigger. The unfortunate truth is that as clients rush to consolidate and agencies

Ten principles of social marketing

10

There are ten simple – but not always obvious – social principles that I’ve found useful while working in digital