Inspiration: The Data-Driven CCO: Turning Insights into Impact | Virtual

International

Exploring how businesses can use customer data to predict behaviours, personalise experiences, and enhance satisfaction.

1:00pm to 2:00pm // 12 June 2025

Join us for the latest in our Global Conversations series, which offers a unique opportunity to connect with fellow members from around the globe for some shared learning.

In each session we’ll take a deep dive into the latest global industry opportunities and challenges that are at the forefront of marketers’ minds and explore them with the help of leading experts.

Khaled Ismail

Khaled has over 17 years of service in Tetra Pak and more than 27 years’ experience, which started in advertising and then continued in international...

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Rachel Eyre

Rachel was Chief Customer and Marketing Officer at Morrisons, where she was responsible for brand, marketing, PR, insight, customer service, price and promotions, digital, customer...

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Juliet Machan

Juliet is a seasoned marketing director with a love of technology and data. She is passionate about connecting people, programs and data to make real-time...

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Venue

Zoom

Date

12 June 2025

Time

1.00pm - 2.00pm BST | 8.00am - 9.00am EST | 4.00pm - 5.00pm GST | 8.00pm - 9.00pm HKT/SGT

Dress Code

Smart Casual

The Data-Driven CCO: Turning Insights into Impact

The discussion will focus on Chief Customer Officers, with content surrounding data-driven customer insights - exploring how businesses can use customer data to predict behaviours, personalise experiences, and enhance satisfaction.

Don’t miss out on this opportunity to be part of our powerful, thriving and active community coming to together to learn and be inspired.

Hosted by Khaled Ismail, CEO and Partner of TOUGHLOVE Advisors, who will be joined by Rachel Eyre, incoming CCO at Asda, Juliet Machan, Director. Global Audience and Measurement, EY and Kashmira Motiwalla, VP Group Loyalty at Majid.

Who can attend:

All membership types: This event is included in your membership, please ensure that you are logged into your membership account to book events online

Non-Members: If you are interested in finding out more about the value membership can offer please contact [email protected]

TICKET & PRICES

BUSINESS TEAM MEMBER

This event is included in your membership, please make sure you are logged in and then click on Book your ticket at the top of the page.

INDIVIDUAL MEMBERS

Your ticket is included in your membership, please make sure you are logged in and then click on Book your ticket at the top of the page.

NOT YET A MEMBER?

Our events are predominantly for our members but please register your interest (via the button at the top of the page) and one of our team will be in touch to confirm if a place is available.