Think piece

Want great marketing? Be more Iceland

I was once asked by Campaign for my "personal mantra'" and I responded with the answer, "Simplicity is Genius".
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Do the right thing

Professor Mark Ritson recently delivered an inspiring presentation at Marketing Week Live which is now online for those who couldn’t attend.
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Marketers will need to adapt tactics for on-demand customer service

Customer service can make or break a brand. One poor service experience can waste expensive marketing work, no matter how persuasive.
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Evolving the creative brief for more compelling video content

Just about everything in marketing has changed in the last ten years.
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You’re paying the piper, but are you calling the tune?

Trust between brands and agencies has been a recent hot topic.
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Five signs your thought leadership content is crap

B2B communications specialist Allan Tan offers fives ways to work out if your thought leadership content might be missing the mark.
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Too long; didn’t read

Short version: the pitfalls won. Ten years on from the dawn of Twitter, we stand on a battlefield strewn with the corpses of dead slogans...
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IPA Effectiveness Week

We are delighted to be partnering with the IPA for its Effectiveness Week.
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Enter the mind of your customer

The second of the 4 factors I propose for innovation success is the need to enter the mind of your customer.
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Leadership lessons from Leicester City's league win

Football club Leicester City have recently won the English Premier League.
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