Discover:
- How trust works; how it predicts sick days, company stock value, and employee satisfaction
- An incredible and counterintuitive technique used by a Swedish furniture company for having customers like you and your brand.
- The Neuroscience of how we get and hold the attention of high-profile customers, in the process differentiating you and your brand, and increasing sales.
- The latest research on virtual calls and how to use them to energise and engage customers- rather than exhaust them