Empower

The inexorable rise of brand response

fish

Communication campaigns traditionally have been divided between two types of activities: ‘above the line’ brand building and ‘below the line’

10 things … we discovered this autumn

10

1 Jimmy Savile and Margaret Thatcher celebrated New Year’s Eve together for 11 years in a row.

2 Young Chinese

Meetings? There are better ways to pass the time

time

Meetings, as everyone knows, are cul-de-sacs down which creative ideas are often lured and then quietly strangled. Or as professor

10 things … we discovered this winter

10

1 It’s said that a priest saved a young Hitler from drowning.

2 The average hug lasts three seconds.

3

Great brands and the role of ideals

brands

Recent research impressively documents what we instinctively feel: brands that represent an ideal have more-committed employees and a markedly better

The keys to Reckitt Benckiser’s success

keys

The first question people often ask is: ‘Who is Reckitt Benckiser?’ Our company name may not be familiar but our

Use range of in-house personalities to make the most of online opportunities

doll

IN THE Quarter 3 issue of Market Leader (p55), Julian Saunders signs off with the comment that ‘maybe HR needs

Some of my favourite reads

Market Leader 2011

A BOOK that seems to me unfairly ignored in the current vogue for ‘behavioural economics’ is Robert Cialdini’s Influence: The

Waiting for Vodot. Why ‘video on demand’ won’t happen

Market Leader 2011

 Many digital experts predict an imminent transition to non-linear television – video on demand (VOD). Patrick Barwise clarifies the definitions

This much I’ve learned

lesson

the best advice i got … Was from John Hegarty: do interesting things and interesting things will happen.

the worst

Aesthetics, jugs and rock’n’roll

Market Leader 2011

Definitions of ‘creativity’ are elusive. Here, Paul Feldwick examines what exactly aesthetics contribute to our appreciation of the world –

"I'm sorry –you've lost me": five words a brand should never have to hear

sorry

The year 2008 may be remembered as the one when numbers finally lost their capacity to shock. At the beginning

ICI transforms performance by marketing excellence

paint

Winners of the Grand Prix and the Marketing Capabilities award in the Marketing Society Awards for Excellence 2008, this case

Marketing: the trade with a hole in the middle?

middle gap

About 45 years ago, I used to come away from top-level client meetings with a sense of deep despair. 'When

Global brands and local culture

map

A Survey Conducted by Millward Brown for The Global Brand in 2008, helps illustrate the basic drivers of brand success

Web 2.0 is not about technology: it’s about human relationships

url market leader

Griffiths argues that companies are ducking the major challenges of Web 2.0 by treating them only as internet/customer communications issues

Winner takes all in the networked economy

Market Leader Spring 2010

Ferocious competition is the norm in most of the networked economy, but a single supplier has dominated the markets for

Grounded in coffee

coffee

In this edited interview with the founder of Starbucks, from the Marketing Society's recent event, Colin Cameron talks to Howard

What choice architecture means for marketing

mcdonalds

Behavioural economics has given us the concept of choice architecture. What it means is simply that the way a choice

Words worth

words

The greatest short story ever written is just six words long by Ernest Hemingway. ‘Baby shoes. For sale. Never worn.’

Co-creation is here: we can’t ignore it

Market Leader January 2012

Doron Meyassed, Philip Burgess and Priscilla Daniel argue that co-creation is one of the most powerful, modern-day sources of