Empower

Rewards for bravery

medal

SHAUN SMITH and Andy Milligan’s latest book, Bold: How to Be Brave in Business and Win, follows the successful format

How brands are discovering their customers' worlds

customers

Whether it's the way you define your business, the style in which you serve your customers, or where you look

Creative industries play a key role in the knowledge economy

creative

A knowledge-based economy is, of course, not new – knowledge-based institutions, such as universities, go back centuries. But in the

Having it all: value and sustainability

value

In virtually all market sectors, the squeeze on consumers' wallets as a result of today's economic roller-coaster is forcing difficult

What to watch for in retailing

binoculars

Writer, Fritz Dressler said: 'Predicting the future is easy. It's trying to figure out what's going on now that's hard.'

Shareholder value: the enemy of good marketing

value

Rather than challenge shareholder value (SHV), marketers have tried to adapt to it, with unfortunate consequences. SHV affects everything marketers

From the industrial age to the network age

social networking

Marketing grew up in the industrial age. As this age gives way to the new network age, companies will grapple

Editorial: It's tough being a consumer today

Market Leader Spring 2010

Consuming in the analogue world is easy. If I want to try Ariel instead of my usual Persil, Kenco instead

Are media for advertisers or for people? A recipe for chaos

media

This is not an easy book to read, particularly if you are enjoying a successful career in advertising, marketing or

The quickest way from A to B can be the long way round

car

For me, one of the most important books to be published all year will be Obliquity by John Kay, the

How not to manage a crisis in America

america

BP and Toyota made many mistakes in their recent responses to consumer concerns. Allyson Stewart-Allen looks at the lessons we

Defending the budget in difficult times

budget

Marketers need to defend against potential cuts in marketing budgets and must better explain the case for marketing expenditure in

No growth doesn’t mean no change

change

David Nichols reflects on Japanese women, earthquakes and ad agencies

This year I have been fortunate enough to spend quite

Could sustainability be the future of luxury?

Market Leader March 2012

Luxury and sustainability: two opposing concepts? At first glance, perhaps. After all, the word luxury derives from the Latin word

The end of inefficiency

end

Consumers are seeking easier ways to make decisions, and it’s time for suppliers to assist them, says Melanie Howard

One

You too cannot be a genius

genius

 MY FRIEND, the senior marketing director of a big Japanese electrical and imaging company, says her agency only

Make Markets inside the firm - The indirect route to improve agility and innovation

firefighter

An entrepreneurial spirit captures the imagination of employees and serves as an engine of innovation. Hierarchy can lead to bureaucracy

Direct mail rules ok

postbox

IN THE internet era, is direct mail still relevant? Research suggests yes. In collaboration with the Centre for Experimental   Consumer

It’s time to boldly lead

boldly

BIGGER BRANDS are always big because more people buy them, not because they have higher weights of purchase – so

Which is the sharpest tool in the marketer’s box?

toolbox

Writing a book is not easy but the one I have just finished was particularly hard. It started out as

Round-up of inspirational titles

Market Leader 2011

OVER THE past decade we’ve seen many books that challenge in one way or another the conventional notions of what