Empower

Herding cats: managing creativity

art

As is well known, managing creative employees is rather like shepherding herds of cats. By 'creative', I mean those men

How Shell recruited more for less

shell

There are some hard truths in the energy market: first, there is a steep change in the demand for energy

Mobile mania: the telephone becomes a computer

phone

The first computers were the size of a room, and ever since they have been becoming ever smaller and more

China, India and Korea: the new geography of innovation

Korea

In this article – based on the Demos Atlas of Ideas project – Leadbeater and Wilsdon argue that the West

How marketers needed to change in 2010

market

Next month, April 2060, will be the 10th anniversary of my appointment as interplanetary co-ordinator at Google. I recently made

The inexorable rise of brand response

fish

Communication campaigns traditionally have been divided between two types of activities: ‘above the line’ brand building and ‘below the line’

10 things … we discovered this autumn

10

1 Jimmy Savile and Margaret Thatcher celebrated New Year’s Eve together for 11 years in a row.

2 Young Chinese

Meetings? There are better ways to pass the time

time

Meetings, as everyone knows, are cul-de-sacs down which creative ideas are often lured and then quietly strangled. Or as professor

10 things … we discovered this winter

10

1 It’s said that a priest saved a young Hitler from drowning.

2 The average hug lasts three seconds.

3

Great brands and the role of ideals

brands

Recent research impressively documents what we instinctively feel: brands that represent an ideal have more-committed employees and a markedly better

The keys to Reckitt Benckiser’s success

keys

The first question people often ask is: ‘Who is Reckitt Benckiser?’ Our company name may not be familiar but our

Use range of in-house personalities to make the most of online opportunities

doll

IN THE Quarter 3 issue of Market Leader (p55), Julian Saunders signs off with the comment that ‘maybe HR needs

Some of my favourite reads

Market Leader 2011

A BOOK that seems to me unfairly ignored in the current vogue for ‘behavioural economics’ is Robert Cialdini’s Influence: The

Waiting for Vodot. Why ‘video on demand’ won’t happen

Market Leader 2011

 Many digital experts predict an imminent transition to non-linear television – video on demand (VOD). Patrick Barwise clarifies the definitions

This much I’ve learned

lesson

the best advice i got … Was from John Hegarty: do interesting things and interesting things will happen.

the worst

Aesthetics, jugs and rock’n’roll

Market Leader 2011

Definitions of ‘creativity’ are elusive. Here, Paul Feldwick examines what exactly aesthetics contribute to our appreciation of the world –

"I'm sorry –you've lost me": five words a brand should never have to hear

sorry

The year 2008 may be remembered as the one when numbers finally lost their capacity to shock. At the beginning

ICI transforms performance by marketing excellence

paint

Winners of the Grand Prix and the Marketing Capabilities award in the Marketing Society Awards for Excellence 2008, this case

Marketing: the trade with a hole in the middle?

middle gap

About 45 years ago, I used to come away from top-level client meetings with a sense of deep despair. 'When

Global brands and local culture

map

A Survey Conducted by Millward Brown for The Global Brand in 2008, helps illustrate the basic drivers of brand success

Web 2.0 is not about technology: it’s about human relationships

url market leader

Griffiths argues that companies are ducking the major challenges of Web 2.0 by treating them only as internet/customer communications issues