Case studies

2012: Thinkbox, Marketing Communications - Case Study

Thinkbox changed perceptions of the TV advertising medium by persuading a particularly cynical industry audience about its value.

Key insights

2012: Digital Consumer Insight

Digital Health

Executive summary

Welcome to the November edition of Digital Consumer Health Insight.

This month we are continuing to see an

2012: McDonald’s, Brand Revitalisation - Case Study

How a massive overhaul of every part of the UK business won the brand renewed public affection and led to

2012: Orange, Business to Business - Case Study

Orange logo

Orange Exchange magazine is an ongoing integrated loyalty and reward programme for Orange’s small to medium-sized enterprise (SME) business customer

London24 Case Study

London24

Worried that you haven’t got the latest technologies or budgets to keep up with the competition in the era of

2012: Twinings - Brand Revitalisation - Case Study

Twinings -

Twinings has long been seen as a quality tea.

But most people would only consider drinking it on special occasions

Something thought provoking - By the way you're chewing a basketball

Peppersmith Chewing gum

The new gum brand, has turned the confectionary market on its head.

We’re always on the lookout for new brands

2012: Burness, How Burness became a different type of law firm, Excellence - Case Study

Burness, How Burness became a different type of law firm

Précis

Coming out of a difficult transitional period, and in a crowded sector with little differentiation, Burness faced the added

2011: giffgaff, Launching New Brands - Case Study

O2 created an iconoclastic new brand to capture a digitally-savvy audience who rejected traditional network operators.

Key insights

  • A powerful

2011: Walkers, Creating Loyal Relationships - Case Study

Walkers, Creating Loyal Relationships

Walkers renewed flagging interest in new flavours by ripping up its brand development rule book and getting consumers deeply involved

2011: Yeo Valley Organic, Marketing Communications - Case Study

Yeo Valley Organic, Marketing Communications

A sparkling and innovative campaign transformed what had been a somewhat worthy and niche organic dairy brand into a brand

2010: Robinsons, Brand Revitalisation: Case Study

Robinsons, Brand Revitalisation

A powerful combination of integrated marketing and content creation restored the fortunes of this former market leader.

Key insights

  • With

2010: Waitrose, Brand Extension - Case Study

Waitrose, Brand Extension

The food retailer’s new ‘essential’ brand saw Waitrose combine quality and value to deliver dramatic growth despite the recession.

Key

2010: Virgin Atlantic, Sustaining the Brand Promise: Case Study

Virgin Atlantic, Sustaining the Brand Promise

Virgin Atlantic’s distinctive brand voice has seen the once-maverick challenger brand become one of the UK’s favourite airlines.

Key insights

2010: Sainsbury’s, Marketing Communications - Case Study

Marketing Communications, Sainsbury’s

Sainsbury’s convincingly persuaded customers it was responding to the credit crunch by adapting an existing successful campaign for more straitened

2010: NHS Blood and Transplant, Customer Insight - Case Study

NHS Blood and Transplant, Customer Insight

A campaign based on remarkable insights into the contradictions people feel about registering as organ donors dramatically changed attitudes to

2010: Marks & Spencer, Marketing for Sustainable Consumption: Case Study

Marks & Spencer | Marketing for Sustainable Consumption

Marks & Spencer has put sustainability at the heart of its business.

Key insights

  • For Marks & Spencer (M&S) going

2010: Marks & Spencer, Sustaining the Brand Promise - Case Study

Marks & Spencer | Sustaining the Brand Promise

The determination of Marks & Spencer to hold fast to its message of quality through both the good and bad

2010: Hovis, Brand Revitalisation - Case Study

Brand Revitalisation | Hovis

Snapshot

A powerful and consistent marketing campaign brought a languishing brand back to life.

Key insights

  • Mounting a well-coordinated, carefully

2010: Harlequins, Marketing Communications - Case Study

Marketing Communications | Harlequins

Snapshot

Despite a tight budget a clever marketing campaign attracted a sell-out crowd for a Harlequins match that has turned