Empower

The consumer psyche: irrationality rules

Market Leader January 2012

Attitudes and behaviour refuse to follow logical patterns, says Melanie Howard

Centuries after the Enlightenment there is still a mighty

What can we learn from firms in Silicon Valley?

Market Leader March 2012

As part of a group of IPA agencies, I recently completed a whirlwind tour of 18 of the most successful

Forget brand preference, go for brand relevance

Market Leader March 2012

Brand expert David Aaker examines the assumptions and resources required for two alternative growth strategies: concentrating on getting the brand

How to be simply better

better

IN BARWISE and Meehan’s seminal book, Simply Better, the authors laid the groundwork for the ideas developed in this

What Muslim consumers expect

lots of rugs - Market Leader 2011

 In this exploration of the world of the Muslim consumer, Miles Young outlines the important features marketers should understand. It

This much I’ve learned

books

 

The best advice I ever got …

‘Be yourself because you’ll never be as good at trying to be

How to get more ‘soft power’ to your elbow

Market Leader 2011

Attraction and seduction, rather than domination and coercion, are the keys to persuasion, says Melanie Howard

I’m devotIng this piece

Story power + experience = brand legends

Market Leader 2011

In the article ‘Storytelling in a virtual world’ (Market Leader, Quarter 3, 2011), Julian Saunders argues that the decline of

Never astride a fence

fence

JOHN HEGARTY doesn’t sit on fences. He says what he means and manifestly means what he says. In a business

Call centres, CRM and cows: why modern service marketing is not like cattle farming

cows

Technology creates pressures on marketers as well as the tools to relieve them. Reports, communications, planning, analysis and market research

What the agency model can learn from other markets

marketing

There is a lot of talk in marketing, and quite rightly, about the difference between price and value. But there

Strategies from a new generation of challenger brands

Method Cosmetics Market Leader Spring 2009

As we move into what looks to be the most severe downturn most of us have worked through, we will

New McDonald's gains momentum

McDonalds

Judie Lannon talks to Jill McDonald, the Marketing Society’s Marketer of the Year, about how McDonald’s learned to listen.

JUDIE

Managing brands in recession: a CEO responsibility

Market Leader Winter 2009

Unfortunately, the value of brands, both in the consumer's mind as well as on the balance sheet, is not always

Are your costs too low?

sale

When Kraft announced it was taking over Cadbury, it wasn't long before a hefty round of cost-cutting started. But is

What price a strong brand?

price

As the world of brands becomes ever more cluttered and competitive, the marketer’s task of building and maintaining strong brands

A man with a plan

plan

Judie Lannon: There are a lot of good agencies around of increasingly good quality, and there's the recession. How are

How to avoid the most interesting trends of 2010

2010

There is little doubt that marketers tend to be trend conscious. It's even fair to say they tend to be

Smart brands enlist to fight the war on waste

waste

Consumers are increasingly concerned about the environment, and sustainability is becoming the mantra for brand longevity, says Melanie Howard

CHANCES

Accounting for tastes

Market Leader January 2012

China’s relationship with food is a window into basic instincts. The country’s cuisine is a manifestation of a civilisation that

Best in Brief: Book Reviews

Market Leader January 2012

How does your brand sound?

MICHAEL BAYLER

‘MOST BUSINESSES are shooting themselves in the foot every day with bad sound