Think pieces

Overwork leads to the suicide of 24 year-old Dentsu employee in Japan

An employee of Dentsu in Japan has taken her own life as a result of a work overload...

The Power of Customer Habits

From cleaning our teeth in the morning through to the ritual of going to bed, we don't decide everything afresh

You’re biased! Learning to recognise and challenge our built in biases

We may not like to admit it, but we are all prone to subconscious bias. Our decisions are not as rational and logical as we may think they are.

And so to bed…

I have written before about how the best customer experiences need to include not just customer needs but a brand-led

A better marketing culture

Sometimes it takes a sports person or team to remind you what really drives success. I have been criticized for

One for the girls?

So I’m in the corner store buying some ‘Kinder Eggs’ for my child’s birthday party.

The experiential excellence collection: the power of technology

Cutting-edge technology like VR and AR can add a whole new level to experiential marketing.

En Plein Air

Back in the mid 2000s a lot of planners starting blogging and meeting each other online, mostly inspired by Russell

Letter from: South Africa - global v local

Africa is the world’s second largest continent, made up of 54 countries and home to one billion plus people, who

Why are the young so impulsive? It’s all in their brain

We all know people around us who can be impulsive and shortsighted.

Sprintathon’ raises money for Stand Up To Cancer

NEW RECORD: 1:46:26
On 24th September, an eclectic mix of 422 runners headed to Little Marlow athletics track in an

Tailored tourism - When countries become brands

What attracts you to a particular country for your holiday? Is it the sights, the food, the culture or something else?

Marketing 2.0 - Experience is the new black

In the past marketing was all about grabbing our attention but all that has changed.

Leading marketer helps small charities find the right path to growth

What is really holding your small charity or social enterprise back from reaching it’s fullest potential?

How Marketing for Good is shaping the future of society

The Marketing Society’s Marketing for Good initiative, in partnership with Pimp My Cause, has enabled many of the Society’s top marketers

Love me, hate me, don't ignore me. In 101 words.

Brands with a strong point of view are far more interesting and attractive.

Trouble is the consumers who don’t agree

Note from the MD: Sep 2016

For those of you who’ve heard the news – it’s true. For those of you who don’t know yet, I’m

Brilliant mistakes... in 101 words

The majority of award entries present their case in a linear form.

Few, if any, of these success stories were

Get tough on convention in 101 words

Small car advertising often features young single women nipping around town... shopping. It's called 'category convention'.

But small cars are

Could your brand pass the psychopath test?

Corporate personhood has a long-standing basis in law. Indeed, the idea that the corporation is a separate legal entity from

The world's most effective sales tool... in 101 words

‘Sales patter’
‘Gift of the gab’
‘Silver tongue’

We have a dim view of sales in British culture. We object