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From Artificial Intelligence…to Intelligent Brands

The coming revolution in customer experience

By Michael Bayler

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When it comes to AI, where are the opportunities to truly transform and elevate value in how customers experience a brand?

Travel 2.0: We’ve returned to the skies…now what?

By Todd Handcock

Source: Unsplash Credit: Eva Darron
While the travel industry is greeted with sentiments of positive recovery, there is, however, a small catch. Fuelled by the pandemic and the digital acceleration that came along with it, there has been a dramatic shift in travellers’ expectations.

The Round Up: Thinkbox research 2022

By Thinkbox

Source: Pexels, Credit: jeshootscom
From the most comprehensive look at BVOD advertising yet to our deep dive into the world of attention research to find out whether measurement is on the right track. ‘The Round Up’ brings together all of Thinkbox’s research studies from the last year in one place.

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