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Speaker interview with Mercy Abel

Cultural Insights and Content Lead, John Doe

speaker q&a
We caught up with Mercy Abel ahead of her appearance at Trendspotting Creativity.

Using psychology

to understand the business impact of wasting customer’s time

By Jack Miles

Source Unsplash Credit General Bytes
Perceptions of time matter more than time itself. Reducing how much of your customer’s time you’re perceived as wasting should be your CX priority.

Advice for Aspiring NEDs

By David Pearson

Photo by Sean Pollock on Unsplash
Lessons on becoming a NED from David Pearson

Case studies

Podcasts

Man on the Moon: How NASA Leaders Enhanced the Meaningfulness of Work

Ever gone the extra 238,855 miles for your job? That's the distance from Earth to the Moon. In this episode, Dan and Akin talk about the space race and how the... https://podcasts.marketingsociety.com/episode/man-on-the-moon-how-nasa-leaders-enhanced-the-meaningfulness-of-work 47:00 Wed, 30 Jun 2021 16:23:00 +0000

Videos

Marketing Society Young Marketing Leader of the Year 2015, Barclays' Izabela Taseski on her experience of our International Marketing Leaders Programme - in

Izabela Taseski on her MLP 2016 experience

Speaking after module 1 of our International Marketing Leaders Programme (in partnership with Brand Learning), Emma Colthorpe of John Lewis offers her though

John Lewis' Emma Colthorpe on MLP 2016

Volvo: Twister

3 great ads: Darren Bailes, VCCP